Terms and Conditions Game Kiss — Complete Platform User Guide

Welcome to Game Kiss, Malaysia's leading online casino entertainment platform. This Terms and Conditions document constitutes a legally binding agreement between you ("User" or "Member") and Game Kiss ("Platform", "We", "Company"). By accessing, registering, logging in or using any service on the Game Kiss platform — whether through the website, mobile app or other available channels — you are deemed to have read, understood and fully agreed to be bound by all terms, conditions, policies and guidelines set out in this document and other supporting documents referenced herein.

If you disagree with any part of these Terms and Conditions, you must immediately stop using the game kiss platform and not proceed with the registration process. Continued use of the platform following any amendments to the Terms and Conditions constitutes acceptance of those changes.

Game Kiss reserves the right to amend, update or replace these Terms and Conditions at any time without prior notice. However, we will endeavour to inform you of significant changes via in-platform notifications or your registered email. It is your responsibility to review this page from time to time to ensure you are always aware of the current applicable terms.

The game kiss platform is open only to individuals who meet all of the following eligibility criteria. It is entirely your responsibility to ensure that you meet all these requirements before registering or using our platform:

• Minimum age limit: You must be at least 18 years old or the minimum legal age stipulated by the laws of your jurisdiction, whichever is higher. game kiss strictly prohibits the use of the platform by underage individuals.
• Legal capacity: You must have full legal capacity to enter into a legally binding agreement under the laws of your jurisdiction.
• Individuals only: Registration at game kiss is open to private individuals only. Companies, organizations, groups, or other legal entities are not permitted to register as members.
• Permitted jurisdictions: You do not reside in or access the platform from a jurisdiction where online gambling is completely prohibited under applicable local law.
• Non-Game Kiss employees: game kiss staff, their immediate family members, and parties closely associated with the company are not permitted to register as regular members or use the platform for wagering purposes.

To enjoy the full range of services on game kiss, you need to register an account using accurate, complete, and up-to-date personal information. The registration process is simple and can be completed in under two minutes via our website or mobile app.

One Account Policy: Each individual is only permitted to hold one (1) active account on game kiss at any one time. Multiple account registrations by the same individual — whether using different names, emails, phone numbers, or other details — are strictly prohibited and constitute a serious violation of these Terms and Conditions.

As part of the Know Your Customer (KYC), Game Kiss reserves the right at any time to request that you submit the following identity verification documents:

• A valid and current copy of your Malaysia identity card (MyKad) or passport
• Proof of current residential address such as a recent utility bill or bank statement (not more than 3 months old)
• Bank statement or proof of account ownership for payment method verification purposes
• Any additional documents deemed necessary by the game kiss compliance team

Withdrawal of funds from your account may be delayed until the KYC process is fully completed. This is a standard security measure designed to protect you and the integrity of the game kiss platform from fraudulent activity and money laundering.

Game Kiss supports a wide range of deposit methods popular among users in Malaysia, including online bank transfers (Maybank2u, CIMB Clicks, Public Bank, RHB), digital wallets (Touch 'n Go eWallet, GrabPay, Boost) and other alternative payment methods. All deposits are processed instantly and credited to your account within seconds.

• Minimum deposit: RM10 for most available payment methods
• Maximum deposit: Subject to limits set according to your account tier and chosen payment method
• Currency: All transactions at game kiss are processed in Malaysian Ringgit (MYR)
• Additional charges: game kiss does not charge any processing fees for deposits; however, third-party payment providers may apply their own charges.

You may only deposit funds using a payment method registered in your own name. Use of another person's bank account or payment method is strictly prohibited. and may result in account suspension and freezing of all associated funds.

Game Kiss takes pride in its fast and reliable withdrawal system. Withdrawal requests are processed in under 3 minutes to your Malaysian bank account or digital wallet — making game kiss one of the platforms with the fastest withdrawal processing times in the industry.

Withdrawal conditions that must be observed:

• Your account must have completed the full KYC verification process before your first withdrawal can be processed
• Minimum withdrawal: RM30 per withdrawal transaction
• Deposited funds must be used at least once in gameplay before a withdrawal is permitted — this is an anti-money laundering measure
• Withdrawals can only be made to a bank account or digital wallet registered in your own name, matching the name on your game kiss account.
• Game Kiss reserves the right to request additional verification before approving large or unusual withdrawal requests

In certain circumstances such as security review requirements, pending KYC compliance or investigation of suspicious activity, withdrawal processing times may take longer. Our customer support team is available 24/7 to assist with any withdrawal-related enquiries.

Game Kiss offers a wide range of attractive bonuses and promotions for new and existing members. All bonuses are subject to wagering requirements (wagering requirements) and the specific terms stated in each promotional offer. It is important that you read and understand these terms before claiming any bonus.

General principles that apply to all bonuses at game kiss:

• Each bonus may only be claimed once per individual, per household or per IP address
• Wagering requirements must be fully met before any winnings derived from a bonus can be withdrawn
• Game Kiss reserves the right to modify, suspend or cancel any promotion at any time without prior notice
• Bonuses may not be transferred to another member or directly exchanged for cash
• If there is evidence of bonus abuse such as hedge betting (bonus abuse), Game Kiss reserves the right to void the related bonus and winnings and close the account involved
• In the event of a conflict between promotional text and these Terms and Conditions, these Terms and Conditions shall take precedence

All games offered on the game kiss platform — including Live Casino, Slots, Sports Betting, bingo and other games — have their own specific rules that all members must follow. Valid and final game results are as displayed on the game kiss platform system.

The following conduct is strictly prohibited while using the game kiss platform:

• Use of software, bots, automated scripts, or any technological tools designed to gain an unfair advantage in games
• Colluding with other players to manipulate game outcomes for mutual unlawful gain
• Exploiting any technical bugs, system errors, or vulnerabilities in the gaming software
• Using another person's account to play or transferring funds between accounts without authorization
• Any form of fraud, misrepresentation or illegal activity

Game Kiss employs advanced game monitoring technology to detect any suspicious activity. Any account found to be involved in the prohibited activities above will be closed immediately and all related funds will be frozen pending further investigation.

Your account security is a shared responsibility between game kiss and you as a member. Our platform employs 256-bit SSL encryption, two-factor authentication (2FA), and continuous security monitoring to protect your account. You also have an important role in ensuring the security of your own account.

• Keep your password secure and never share your login credentials with anyone — including game kiss staff, who will never ask for your password
• Use a strong, unique password that combines uppercase letters, lowercase letters, numbers, and symbols.
• Log out of your account after each session, especially on shared devices.
• Enable two-factor authentication (2FA) for an extra layer of security on your account
• Contact our support team immediately if you suspect any unauthorized access to your account.

You may close your Game Kiss account at any time by contacting our customer support team via live chat or email. Before closing, please ensure you have withdrawn all available funds in your account.

Game Kiss reserves the right to unilaterally suspend or close any account without prior notice in the following circumstances:

• Violation of any section of these Terms and Conditions
• Evidence or suspicion of fraud, money laundering, or illegal activity
• Multiple account registrations by the same individual
• Submission of false information during registration or the KYC process
• Requests from relevant authorities
• Account inactivity exceeding 12 consecutive months

In the event of account closure due to a violation, Game Kiss reserves the right to hold all or part of the funds in that account until the investigation is concluded or as directed by the relevant authorities.

The game kiss platform is provided on an "as is" basis (as is) and "as is" (as available). While we make every effort to ensure the platform runs smoothly and without interruption, Game Kiss makes no warranty that:

• The platform will always be available, error-free or uninterrupted at all times
• Any technical errors or bugs will be resolved within the specified timeframe
• The platform or the servers hosting it are free from viruses or other harmful components

To the extent permitted by applicable law, Game Kiss shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use our platform, including but not limited to loss of funds, loss of data, or business interruption.

Game Kiss is committed to promoting responsible gaming among all our members. We believe online entertainment should be enjoyed within healthy boundaries and should never become a source of financial stress or social problems.

As part of this commitment, game kiss provides the following tools to help you manage your platform usage:

• Deposit limit: Set daily, weekly or monthly deposit limits based on your financial capacity
• Play time limit: Set session time limits to control how long you spend on the platform
• Self-pause: Temporarily block access to your account for anywhere from 24 hours to several months
• Self-exclusion: Option to permanently close your account if you choose to stop entirely

If you or someone you know shows signs of a gambling problem, please seek help from a qualified organization. game kiss also provides information and links to relevant support resources in the Responsible Gaming our platform.

Game Kiss reserves the right to amend, update, add to or remove any part of these Terms and Conditions at any time. Amendments take effect immediately upon being posted on our platform. Continued use of the platform following any amendment constitutes your acceptance of the revised terms.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or related to the use of the game kiss platform shall first be resolved through sincere discussion between both parties. If a resolution cannot be reached through discussion, the dispute shall be referred to binding arbitration in accordance with the prescribed rules.